Customer Questions

How long will it take for my item to get delivered?

Depending on the level of customization in your gear will vary the time it takes to get to you. You will get your item within 3-8 business days of ordering (Our processing time is 1-2 business days and delivery time is 2-5 days). Most items however will ship much faster than that. You will get your tracking info within 2-4 days of ordering. Please note that business days are Monday-Friday, excluding holidays determined by carriers. We don't guarantee delivery times and we can't control any delays caused by the carrier, weather or other unexpected events. Thank you for your patience! If you have any further questions about shipping timelines please reach out to our support team.

NOTICE: Our store has products that are produced and shipped from different locations. If you order more than one item from us then most likely the items will arrive in separate packages. They will also sometimes arrive on different days. The delivery time of your product is stated on the sales page. Just remember that it is normal for your order to arrive in separate packages.

How can I track my order?

When your order is shipped with SoInspiringGifts you will be emailed out a unique tracking ID. You can lookup your order any time here: soinspiringgifts.com/pages/track-order If you don't have the tracking ID you can also alternatively look up your order by email on that page.

I see multiple charges on my card, how do I get one removed?

In the rare event that a card receives a double charge for an item please contact support and they will issue a refund for it immediately. Support is best reached at info@soinspiringgifts.com

How do I adjust my bracelet length to fit my wrist?

Silicone Bracelet

You can adjust the silicone bracelet by cutting the strap. Please watch this video

Braided Leather Bracelet

You can cut the braided leather strap to fit your wrist. Please watch this video

We accidentally ordered the wrong size, how can we change it?

If the item hasn't been made yet, we can change the size of it still for you. If it's already on the way to you, then it's a bit tough because it's already been made. Please contact support and they will get the size changed for you, most people notice it right after they order and we can get it switched for them pretty easily. Sen us an email and we'll let you know.